0345 200 1185
Daffodil IT Support Sheffield

Why are you not already working for Daffodil?

If you are great at what you do, we want you on our team. Daffodil IT and its brands are always on the look out for new staff with something special.


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Why working with Daffodil is amazing



Who are we looking for- You must be:

⇓ A Team Player


A cliché for all job applicants but we do really want people who can work effectively with other people. Good communication skills, able to explain yourself clearly and a want to help others is a must for a true team player in Team Daffodil.

⇓ Self motivated & Proactive


We want bright people who are willing to learn from the team around them but are able to go find the answers for themselves. We will support you thoroughly but we won't hold your hand, we need workers who arn't afraid to question and put forward their own ideas.

⇓ Loves Hardwork & A Challenge


You've got to have a good work ethic. We want people who want to work. We want people who thrive off solving problems and learning something new.

⇓ Enthusiasm For Their Role


We only want people who are enthusiastic about their role and willing to commit to it.

⇓ Experience


You don't need to have endless qualifications but you need to know what you are talking about and be able to do the job.

⇓ Be A Flamingo in A Flock of Pigeon


We want people with personality. You don't have to be loud and proud extrovert, though thats cool if you are. We want to meet people with their own interests who can add something different to our office. Everyone at Team Daffodil has something special about them so we want to know whats special about you.


Current Positions

⇓ Sales Advisor

What kind of person we are looking for:

  • You must be hard working, enthusiastic and have exceptional people skills.
  • We have a small but very efficient office. The right candidate will be able to work well within a team, have excellent communication skills whilst having the initiative, self-motivation and confidence to work alone.
  • The right candidate should be well organised, honest and driven. As the role is customer facing, you must have exceptional interpersonal and telephone skills.
  • Daffodil have a wide range of products, so you must be eager to learn the full product range and demonstrate a sufficient level of understanding in order to relay the information to a client accurately and confidently, should they require it.
  • Technical knowledge is highly beneficial, however not essential. Training will be provided to the right candidate.

Job description:

  • Day to day you will be responsible for liaising with customers, researching appropriate solutions for clients, issuing quotations and purchasing products to fulfil projects.
  • You will work closely with the managing director as well as the Projects team to make sure that all products/solutions sold are procured and delivered on time, working efficiently to strict deadlines.
  • Opportunities for progression and increased responsibilities will available for the right candidate to progress within the company.

If you are interested in this exciting opportunity to join the Daffodil IT family and further your career in IT, apply now using the form below!

⇓ IT Support / Helpdesk Technician

What kind of person we are looking for:

An IT Support/Helpdesk Technician is required to join the team an established IT, marketing and telecoms company based in Sheffield. This is an exciting opportunity to join a fun and friendly technology company providing support for various IT Systems such as: Windows Server Environments, Client Networking Infrastructure, Onsite/Hosted Data Back-up, Hosted Exchange, VoIP Telephony and Business Broadband services to SME clients across the UK. The IT Support / Helpdesk Technician will join the team responsible for all incidents on the Helpdesk.

Examples of main responsibilities:

  • First point of contact for telephone/email communications.
  • Log all support requests as service tickets while speaking with customers.
  • Resolve support issues in a timely manner in line with agreed SLA’s.
  • Learn and resolve more complex issues in between other responsibilities.
  • Work closely with line manager.
  • Managing incoming emails and reacting effectively to critical alerts/backup notifications, etc.
  • Monitor scheduled backups.
  • Collate and deliver monthly monitoring reports for client systems.

Applicants should possess the following essential qualities:

  • Previous experience supporting end-users in a helpdesk/customer support environment.
  • Excellent telephone manner along with friendly customer service skills.
  • Good written and verbal communication and literacy skills.
  • Ability to prioritise workload while remaining organised and on-task.
  • Enthusiasm to learn new skills and technologies as required.
  • Have confidence working independently in a busy and pressured environment.
  • Ability to work well as part of a team and communicate effectively with colleagues.
  • Attention to detail in all aspects of work.
  • A logical approach to problem solving coupled with common sense.
  • Punctual and well presented.
  • Ability to speak confidently on the telephone, diffuse stressful situations and reassure clients at all levels.

Applicants should ideally possess as many of the following skills as possible (training will be provided where necessary):

  • A sound, comprehensive understanding of IT and IT terminology including Windows 2008/2012/2016 server, Small Business server, Active directory management, Exchange 2010, 2013 and 2016 server.
  • Knowledge of popular anti-virus products, i.e. Sophos, Symantec etc.
  • A good understanding of firewalls, routers, switches and general networking principles.
  • Knowledge of onsite/offsite backup solutions/principles.
  • An understanding of VoIP technologies.
  • Additional IT related qualifications.

Salary:
Negotiable dependant on experience and demonstrable skills.

If you are interested in this exciting opportunity to join the Daffodil IT family and further your career in IT, apply now using the form below!

⇓ Website Developer


What kind of person we are looking for:

The ideal candidate will have the required skills to design, build and develop a range of websites and web applications. They will have experience in troubleshooting and fixing issues in existing projects with the ability to adapt and pick up new techniques. The right person will be creative but will have the practical know how and research skills to put their ideas in to practice. The chosen candidate will be a fantastic communicator who wants to help the team and its clients succeed. A proactive person who can keep up to date with advances in computer technology and how this affects the business environment will be perfect for this role.

Main responsibilities:

The day-to-day work will vary depending on clients and in-house requirements, but your general activities will include:

  • Planning and strategizing projects; deciding on the best technologies and languages for the project.
  • Responsible for the design, layout and coding of a websites, applications, databases and new features.
  • Testing sites, applications and new features thoroughly to ensure they perform the correct task in all cases.
  • Maintaining existing websites proactively.
  • Troubleshooting and fixing bugs in existing projects.
  • Working with colleagues and outside suppliers to progress projects effectively.
  • Reviewing colleagues' code, optimising existing code and contributing to a knowledge base of fixes and best practices.
  • Learning and testing new technologies, frameworks and languages.
  • Staying up to date with new trends and advancements in web development.

Applicants should possess the following essential qualities:

    Excellent web programming expertise with experience in CSS, HTML, PHP and JS
  • Basic MySQL database management skills.
  • Web design and layout experience
  • Excellent problem-solving skills and research capabilities.
  • Punctual and well-presented team player who can work independently and prioritise workload.

Desirable:

  • The ideal candidate would benefit from experience with at least one of these platforms; Joomla, Wordpress, VTiger, X-Cart, Magento.

Salary:

Negotiable dependant on experience and demonstrable skills.

If you are interested in this exciting opportunity to join the Daffodil IT family and further your career in IT, apply now using the form below!

⇓ Send us a CV if you are....


Even when we do not have any current roles, we are always on the look out for new stars. We would encourage you to send us your CV if you would be interested in a role in one of the following fields.
  • IT Technician
  • Marketing
  • Website Development
  • Sales
  • Admin


Send us your CV

Please use the form to tell us about yourself and attach your CV. If we don't have any current vaccancies we will keep your CV on file and call you when we have the right position coming up.



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Contact Us


Daffodil IT Headquarters
WFI House, 2 Queens Road
Sheffield,
South Yorkshire, S2 4DG

T: 0345 200 1185
E: info@daffodil-it.co.uk

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    Company No: 8567514
    Design & Hosting: Daffodil IT

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