0345 200 1185
Daffodil IT Support Sheffield

Privacy Policy

This privacy policy is for Daffodil IT Ltd. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. This website complies to all relevant laws and requirements for user privacy.

Daffodil IT take a proactive approach to user privacy and ensure that necessary steps are taken to protect the privacy of its users throughout their visiting experience. This policy outlines how we aim to achieve this and includes how we process the information collected, including personal data, when you use our website or make enquiries on our website.

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our website. By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Daffodil IT Ltd is registered at WFI House, 2 Queens Road, Sheffield, South Yorkshire, S2 4DG

How do we collect information from you?

We collect information from you:

Every effort has been made to ensure a safe and secure form to email enquiries but we advise users using such forms that they do so at their own risk.

What type of information is collected from you?

When you make an enquiry
You may be asked to submit personal information about yourself when you make an enquiry. We will collect this information so we can fulfil your enquiry such as:

When you access our website:
There is “Device Information” about your computer hardware and software that is automatically collected by Daffodil IT. This information can include:

When you apply for a vacancy:
You may submit your CV if you’re interested in working for us to vacancies@daffodil-it.co.uk. This information may include:

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at vacancies@daffodil-it.co.uk.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to respond to your enquiry, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. 

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf, for example, service providers (e.g. courier for hardware delivery, broadband supplier for installation), third-party payment processors, and other third parties to provide our services and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. We store personal data in cloud-based systems which are stored securely in data centres and on-premise file servers.

Your choices

We will not contact you for marketing purposes by email, in writing, by phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to do so. Furthermore, you can change your marketing preferences at any time by contacting us by email at gdpr@daffodil-it.co.uk
You have a right to request a copy of the personal information that Daffodil IT holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: gdpr@daffodil-it.co.uk
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary to fulfil the reason(s) for which it was first collected.

 

Use of Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. Here is a list of all the cookies used on this website by category: 

 

If you don’t want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser. If you deactivate session cookies, we cannot guarantee that you will be able to use all of our services without limitations.

Marketing Communication

Marketing communication are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to marketing are held securely and in accordance with current legislation. Users will only receive marketing emails, literature, texts or phone calls if they have opted in to receive them.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, this is by no far a comprehensive list. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 email subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. These other websites may also set their own cookies on users’ computers, collect data or solicit personal information. You should refer to any privacy policies found on such websites, services and applications to understand how your information may be collected and used.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Contact Us


Daffodil IT Headquarters
WFI House, 2 Queens Road
Sheffield,
South Yorkshire, S2 4DG

T: 0345 200 1185
E: info@daffodil-it.co.uk

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    Company No: 8567514
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